Q. How long does it take to learn to swim? How many lessons will I need?
A. It depends 
This is a great question - our most frequently asked - but not such a great answer - right? 
We understand why you're asking. You want accountability for your time, energy and money.  Learning to swim depends on so many variables. We're hoping to release a video soon to unravel this complex question. 
Whilst we can't guarantee 'how long', we will endeavour to make your class enjoyable, and for you to leave each lesson with two or three new things in your pocket. We won't rush your journey, but we won't protract it either. 


Q. Can everyone learn to swim?
A. Yes. 
In its most basic form, swimming is achievable for all. But there are varying degrees of water proficiency, as is true for all pursuits. If the same question were asked of learning the piano; Can everyone strike a piano key? Yes. Can everyone be a concert pianist? No. Speak to your teacher about what you want to achieve in the water. Swimming is a process. We want to manage your expectations fairly - we'd encourage you to enjoy the journey. 
Q. But I'm too old to learn? 
A. Fake news.
Our oldest current student is 77 years old. Whatever your age, you're welcome.
Q. But I'm too scared to learn?
A. Fake news. 
A slave to fear is not your story. We'll help you find freedom.


Q. How many lessons should I buy? One, four or twelve? 
A. One - The *New Student Offer*
Make the minimum commitment to start with at the discounted rate. Come and try. See if you like the venue. See if you connect with the teacher. See if you're happy with what we teach and how we teach it. Then, with eyes wide open, you can make a decision as to whether you'd like to continue. We hope you do. 


Q. What do the abilities mean?  Beginner / Intermediate / Advanced
A. Roughly match your ability to the simple description. Then choose your teacher. 
Each teacher's profile has a tag under their picture displaying which level(s) they specialise in. This isn't  to say that if you're a beginner you'll get less of an education with a teacher that doesn't teach advanced. We all have our niche and all our teachers are very good at the levels they teach at.  


Q. What do WEEKDAY and ANYTIME pricing mean? 
A. ANYTIME allows you to book lessons on both weekdays and weekends. WEEKDAYS are for lessons on Monday to Friday only.  
Do be mindful to book according to your purchase (ANYTIME or WEEKDAY). To book a Saturday or Sunday lesson with a WEEKDAY credit the booking software will prompt you to pay again.  


Q. Why are swimming lessons so expensive? 
A. Regrettably the price of everything has risen. 
The cost of swimming lessons are not inclusive, and we hate that! We're on a mission to shake up swimming and to drive down the cost. In the meantime, we endeavour to create the most value possible.  


Q. Do I need to be gym member to take lessons?
A. No.
But note that access to the pool  is for lessons only. Use of the gym or pool facilities before or after your lessons is strictly prohibited. Unless you choose to become a member, then you can come and go as you please (and it is a great gym to be a member of).    


Q. Do I have to swim on the same day and time? 
A. No.
Choose the day(s) and time(s) that suit you best (dependent upon availability). Availability does change, so if the day and time you want is not available, if convenient, please check again at a later date and it may well be.    


Q. How do I manage my lessons? 
A. Via the LearnToSWIM app.
By far the best way to manage your lessons. 


Q. Is there any flexibility on the 24 hour cancellation policy? 
A. Unfortunately not. 
We want to offer as much flexibility as possible, but we do ask for at least 24 hours notice ahead of a cancellation, as our business is simply not viable without a cancellation policy. 


Q. What's the procedure when I arrive for my lesson? 
A. Sign in at reception, change, then meet your teacher on poolside.
Aim to arrive 15 minutes before your lesson. You will be requested to show your email booking confirmation (day & time not receipt) to the reception staff as proof of booking.


Q. What are the dimension of the pool?  
A. 20m long. 1.1m at it's shallowest, 1.5m at its deepest. 
Plenty deep to learn treading water.